The enemy of observation is assumption and judgment. You can’t be a good observer if you let your “judgerâ€? get in the way all the time. Imagine that you have two parts. One part is the observer the other is the judger. Separate these two parts of you by practicing simply looking […]
Behavioral observation is a basic skill of any coach or leader. Skill in this area allows the coach to read the group or individual and respond appropriately. Coach’s without good observational skills frequently respond inappropriately causing more problems or undermining trust in their leadership. A key concept in observation is observing actual […]
The second problem is that leadership generally sees training as non-productive time yet they realize that they can’t expect people to do their job without training. This dilemma leads managers to insist that training be done in a way that violates the way adults learn. Specifically, leaders insist on training being done in […]
Since I do a lot of training in my work, I have studied carefully what methods help people transfer learning from the classroom to the workplace. In my experience, the vast majority of training is useless or worse, a waste of time. I recently had a small cluster of people come up to […]
I hate those commercials on TV that say, “What does ____ teach us about _____.â€? All to often they don’t teach anything, its just a way to get their darn company name on the idiot box. As I was picking up walnuts today in my yard I got to thinking, “What do walnuts […]
In the near future we will be putting our Team Based Survey on line. You will be able to create a team profile, have each of your team members complete the 74 item survey, and receive an immediate graphic on how your team scores. You can download an example and description at this link.
Team […]
When you look at a system - whether it is a family system or a corporate system, all too often the leader is a party to the dysfunctional behavior. Often the leader is totally unaware of the impact of their behavior on the group. Lois was unaware of how her attention and intervention was actually […]
I see a lot of poor leadership behavior at times and often have the difficult task of trying to show a manager how his or her own behavior is the root of the problem, or at least a major contributing factor. I am reminded of this story that my brother tells with great effect. About […]
Team members interact constantly totally out of the control or even knowledge of the coach. The task of the coach is to help team members learn how to interact productively when the coach is not present. Dynamic, high performance teams develop team norms that keep the team constantly challenged and moving forward. […]
I have written before about hidden beliefs but recently had an experience with a manager who displayed some deeply held beliefs and had no idea how they were affecting his performance. In this case, Gerald (not his real name) was on the verge of loosing his job. His boss referred him to me […]
Scanning the blogs recently I found some good ideas on meeting and meeting management. Check out this link:
Meeting Etiquette
This link has a good discussion of EQ and the impact of IQ as it relates to EQ.
Managing the team meeting is always a challenge, especially in the early stages of team development. There are simple techniques that can help a team stay on track and use their time wisely. Many of you use our 59:59 principles and have found them helpful. I would also suggest the use of […]
To coach emotional intelligence the coach needs a good method of collecting data on how the person impacts others in his/her environment. I use a combination of interviews of peers, subordinates and supervisors and one or more tests. A 360 test like the LSI is the most effective method but other tests like […]
Daniel Goldman’s book, Emotional Intelligence made the term popular in the mid 90’s. Since that time there has been an increasing interest in EQ as it relates to effective leadership. Research in EQ and leadership effectiveness indicates that EQ accounts for up to 28% of the effectiveness in leadership while IQ accounts for […]