The David Elder post:
Dr. Ray has written about micro feedback so I’ll attempt not to bore you by being redundant. I’ll just point out that workers are influenced more by their peers than by their manager or leader. Most organizations and team developers do not embrace the idea of micro/horizontal feedback. Our […]
People carry maps of their world in their head. Managers in particular carry maps about managing people. Unfortunately, they often confuse their map with reality. I carry a map in my car. As I travel the country with my map I would never mistake the map of the United States for […]
Horizontal accountability is an approach that teaches team members to take proactive responsibility for goals and performance. In sports, teams do a lot of evaluation and coaching during actual play. The best teams develop constant performance feedback between players that supplements the coach’s efforts.
[…]
Insecurity is present in every human being. It is a part of who we are. At the same time insecurities are not genetically programmed in us, we learn them along the way, often in childhood. I have learned to eagerly examine my insecurities as a spotlight on my own weaknesses. Insecurity is […]
This is not as easy to determine as it seems. The temptation is to look at the members of your team but this would be misguided because it is not the team members that have the most influence. First you have to ask, who are the leaders of the team – managers, executives, […]
Second, defenses kick in. Defenses are designed to protect you from contradictory information about yourself. If you believe you are a kind person, your defenses will filter out any information that indicate you were unkind in a given situation. They work well to keep incoming information consistent with your self-perception. The problem […]
If you are coaching individuals of your team, it is important to chunk the coaching to the level of the person you are working with. Giving very small pieces to a new employee and having frequent check points, will get them up to speed faster and frustrate them less. The key is to […]
Consciousness is a controversial topic in psychology. It is difficult to define but a few things are well known and can help us in understanding how people learn and function day to day – including yourself. Think of the mind like a glass container almost completely full with – a thin layer of […]
If you want to coach someone on something new, the first thing is to determine what they already know how to do. What is already automatic? This requires some excellent listening skills. Once you have determined what they already know, you can focus on giving them the new information or skills that […]
If you are a manager, you often do not have the skill level of your subordinates even if you once did their job. The best managers are NOT the best technicians. Often the best technician gets promoted to manager and struggles to perform the new duties. Coaching is often one of the […]
4. Unconsious Competence: At this point, a person is so accomplished at a skill that he/she can do it without thinking. My son is 10 years older now and drives many different types of vehicles from cranes, to large work trucks and especially motorcycles. He does all of this quite competently – […]
Level 3: Conscious competence: At this level, the person can do something, but they have to concentrate hard on it and keep focused or they will make mistakes. People can only learn around 7 pieces of information at a time. Too much information will overwhelm them and they learn nothing. The […]
2. Conscious incompetence: At this level, the person recognizes that they do not know something. Aaron quickly recognized that he was incompetent as a driver and now knew it, whereas before, he was quite free to criticize his sister, now he gained respect for the skills he didn’t have. He had a […]
I’m not sure where this concept originated, if any of you know, send me a reference. I find it helpful in understanding where I or others are in the learning cycle. There are five levels of competence and knowing where your team or employees are helps you coach them better. Here is […]